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Get A Quote Today!
Our team is available seven days a week to assist with your shipping container needs. Fill out our quote request form for a prompt response.
Get A Quote Today!
Our team is available seven days a week to assist with your shipping container needs. Fill out our quote request form for a prompt response.
Shipping Container Warranty
We appreciate your interest in the products and services offered by Raquel's Shipping Container Solutions LTD. This Limited Warranty is exclusively applicable to newly purchased physical goods from Raquel's Shipping Container Solutions LTD and is only applicable to such goods.
What does this limited warranty cover?
This Limited Warranty pertains to any potential defects in material or workmanship that may arise under normal usage conditions.
Warranty Period
During the warranty period, Raquel's Shipping Container Solutions LTD will provide repair services or replace defective products or parts at no cost to the customer. The warranty covers material and/or workmanship defects that arise from normal usage and maintenance of the product. The company will not be responsible for any damages incurred due to misuse, abuse, or unauthorized modifications made to the product. Warranty claims can be initiated by contacting our customer service department, and the product in question must be returned to Raquel's Shipping Container Solutions LTD for inspection and evaluation. Once the defect has been confirmed, the company will undertake the necessary repairs or replacements.
What will we do to correct problems?
Raquel's Shipping Container Solutions LTD shall repair the product without levying any charges on the customer. The repair shall involve using either new or refurbished replacement parts, as deemed necessary by the company.
How long does the coverage last?
The Warranty Period for newly procured physical goods from Raquel's Shipping Container Solutions LTD is two years from the date of acquisition. In the event of a replacement of a new physical good or part, the remaining warranty of the original new physical good or two years from the date of replacement or repair, whichever is longer, will be assumed.
What does this limited warranty not cover?
This Limited Warranty excludes coverage for any issues stemming from conditions, malfunctions, or damages that do not result from material or workmanship defects.
What do you have to do?
To avail of warranty service, you must initiate contact with us to determine the issue and the most appropriate course of action for you. We advise you to communicate with us as soon as the issue arises so that we can take immediate steps to resolve the problem. Our team of experts will carefully assess the situation and provide you with the best possible solution, ensuring that your needs are met in a timely and efficient manner.
Thank you for choosing our services.