Payments.

All Please note that payments are accepted exclusively via bank transfer or other payment methods deemed suitable by the client. However, it is important to understand that not all refunds will be issued through the same means of payment. We kindly request that clients contact us directly to discuss any inquiries regarding refunds or payment options.

Returns.

Please be advised that if you have had a change of heart in regards to your purchase, you have a period of 30 calendar days from the date of receipt to return the container. Your container must remain unused, empty, and in the same condition as it was received to be considered eligible for a return. Rest assured that we will cover the costs associated with the return shipping.

Refunds.

A The process and conditions for issuing refunds on returns are as follows:

1. Upon receipt of the container, our team will conduct a thorough inspection and notify you promptly that we have received the returned container.

2. After inspecting the item, we will inform you of the status of your refund. If your return meets our criteria for approval, we will initiate a refund to your bank account or the original method of payment. The credit should be reflected in your account within a specific period, depending on your bank's policies.

Contact Us

Should you require any assistance with the return of your item, please do not hesitate to contact us at sales@raquelscontainersltd.com

We are committed to providing you with the necessary support and guidance through the return process. Our team of experts is readily available to answer any questions you may have and to ensure a smooth and hassle-free return experience. Thank you for choosing our services, and we look forward to hearing from you soon.