FREQUENTLY ASKED QUESTIONS BY OUR CLIENTS - (FAQS)
Our esteemed clients frequently pose several questions, which we would like to address in this section. We have compiled a comprehensive list of the most commonly asked questions and provided detailed responses to them. We hope that these answers will provide clarity on any concerns or queries that you may have. Please feel free to contact us if you require further information or assistance.
Raquel's Shipping Container Solutions LTD is a specialized provider of shipping containers for hire and sale, including new, used, and modified storage and shipping containers. With 24 dedicated Customer Service Centres strategically located throughout the United States, United Kingdom, Canada, Mexico, South Africa, New Zealand, China, and Japan, we are well-positioned to meet the needs of customers around the world. For information on locating your nearest location, don't hesitate to get in touch with our team for assistance. We offer nationwide shipping services to help ensure our customers can access the containers they need, no matter where they are located.
When considering the most appropriate method of delivery for your shipping container, there are three transport options available to you. We can offer delivery within 24 hours of placing an order, although the delivery time may vary depending on factors such as product availability, the number of storage containers required, any necessary accessories or modifications, and your location. We take great care to ensure that all of our deliveries are executed in a timely and efficient manner while maintaining the highest standards of quality and safety.
Kindly note that payment is a prerequisite for the delivery or pick-up of the container. The only acceptable mode of payment is through Electronic Funds Transfer (EFT), also known as Bank Transfer.
We offer a range of versatile containers suitable for a wide variety of applications. These include 8ft (mini-cube), 10ft high-cube pallet wide, 20ft standard or high-cube height, and 40ft standard or high-cube height. We can also provide custom-built containers tailored to your exact specifications.
Raquel's Shipping Container Solutions LTD is constructed from heavy gauge corrosion-resistant steel, making it a robust option for your storage needs. Each container is fully lockable, providing wind, water, and vermin-proof protection. We also offer an additional layer of security with our special Lock Box system to safeguard the contents of your container. If you require accommodation or site-office units, we can install window guards for added safety. Rest assured that our containers are designed to withstand even the toughest of conditions, ensuring that your belongings remain safe and secure.
The cost of leasing a shipping container may vary depending on the size and type required. To receive a prompt quotation, kindly get in touch with our team or fill out the "Request a Quote" form on our website, providing us with your specific details.
We are pleased to offer our customers a buy-back program, which is subject to the prevailing market value at the time of the transaction as well as the transportation costs required to collect the container. Please note that the buy-back program is designed to provide our customers with a convenient and cost-effective solution for managing their shipping containers. We welcome you to contact us for further information about the program or to discuss your specific needs and requirements with us.
Yes. At Raquel's Shipping Container Solutions LTD, we approach the concept of a container beyond its physical attributes as a module with four sides, a base, and a roof. Rather, we view it as a frame with the potential to accommodate various modifications based on the intended application. Our team of experts is always ready to discuss your ideas and work collaboratively with you to create a unique container modification that aligns with your needs. We pride ourselves on delivering exceptional solutions that meet the highest standards of quality and functionality. Get in touch with us today and let us help you unlock the full potential of your container-based project.
Yes, provided Raquel's Shipping Container Solutions LTD is kept advised of its location at all times. We can even facilitate the movement if required. Please note the Lock Safety Container can not be transported with goods inside.
We are pleased to offer our assistance in the procurement of units for international shipments, as well as the provision of relevant certification for any existing units you may possess. However, it is important to note that we regretfully do not provide freight forwarding, customs, or international shipment services at this time. Additionally, please be aware that the units available for hire from Raquel's Shipping Container Solutions LTD are intended solely for domestic use.
When purchasing a container, it is important to note that we offer a standard range of colors at an additional cost. However, if you prefer a Colorbond color instead, we can provide you with a custom quote that reflects the costs involved. Please let us know if you have any further questions or if we can assist you in any other way.